SMS Marketing Solutions

Send powerful messages that grab attention and boost sales instantly.

1

Grow Your List

Collect customer numbers through sign-ups, website forms, or opt-ins to create a strong audience base.

2

Write Great Messages

Keep your SMS short, clear, and exciting so customers instantly understand your offer.

3

Add a Personal Touch

Include customer names, special offers, or discounts to make messages feel unique and relevant.

4

Send at the Right Time

Schedule campaigns for peak hours when your customers are most likely to read and respond.

5

Track Results

Monitor delivery, clicks, and conversions in real-time to measure success and improve future campaigns.

SMS Marketing

SMS Customer Support

Provide instant customer service through SMS with 45% higher response rates than email.

1

Customer Initiation

Customers start a conversation by messaging or calling your verified support channel.

2

Request Logged

The customer query is noted and directed to the relevant support team for action.

3

Ticket Creation

System generates support ticket with conversation history.

4

Coordinate & Resolve

For complex queries, agents collaborate internally while keeping the customer updated in real-time.

5

Resolution Tracking

Cases are closed with feedback collection to improve future support.

SMS Support

SMS Customer Support

Provide instant customer service through SMS with 45% higher response rates than email.

1

Customer Initiation

Customers send a message or email to your dedicated support number or email.

2

Request Logged

The customer's query is noted and directed to the relevant team for resolution.

3

Agent Response

Support agents assess the ticket and provide a prompt, accurate reply via SMS or email.

4

Coordinate & Resolve

For complex queries, agents collaborate with the relevant team to resolve the issue.

5

Closure & Feedback

The ticket is closed and a feedback request or satisfaction survey is sent to the customer.

SMS Alerts

Business SMS Messaging

Enterprise-grade SMS platform for reliable two-way business communications.

1

On-Boarding Your Business

Sign up on the DLT portal and submit business documents, KYC, PAN, and GST to get your Entity ID.

2

Register Sender ID

Apply for a sender name/ID (Promotional or Transactional) that appears as the SMS sender.

3

Create & Approve Templates

Prepare your SMS templates and get them approved on the DLT portal before sending.

4

Add Recipients & Set Options

Enter phone numbers manually or via file, select your Entity ID, Sender ID, and message type (English/Other).

5

Send SMS

Click the Send button in the panel, and your message will be delivered to the recipient's phones through the DLT-approved route.

SMS Messaging